Frequently Asked Questions

Everything you need to know about your POT performance gear.

What is the standard shipping time for POT orders?

We process orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

How do I determine the right size for my sports equipment?

Each product page features a detailed 'Size Guide' button. We recommend measuring your current gear or body dimensions and comparing them against our specific brand charts for the perfect fit.

What is your return policy for athletic wear?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.

Do you offer a warranty on high-performance gear?

Yes, all POT technical equipment comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from intensive athletic use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.