Returns & Exchanges
At POT, we want you to be fully equipped for peak performance, which is why we offer a 30-day window for returns on all unused sports gear and apparel. If your equipment doesn't meet your training standards, we are committed to making it right through a seamless exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our team inspects your returned gear, we will process your refund or ship your replacement items within 3-5 business days.